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Evergen Partners
Information about becoming an Evergen Authorised Partner and how to answer frequently asked customer questions.
Information about becoming an Evergen Authorised Partner
How to answer frequently asked customer questions
- How will their battery be managed as a part of a VPP?
- What does Intelligent Control (IC) do?
- Who designed Intelligent Control?
- What are the benefits of connecting a battery to Intelligent Control?
- Can any battery connect to Intelligent Control?
- What does Intelligent Control cost?
- Why is it free?
- How does Evergen make money?
- What can a customer expect from Intelligent Control once they’re connected?
- How do we register our customers for Intelligent Control?
- What does the customer's onboarding process look like once their battery is installed?
- What is a Virtual Power Plant (VPP)?
- What are the different types of VPPs?
- How does a VPP work?
- Can customers opt into any VPP when they have Intelligent Control?
- How much extra money can customers make from being part of a VPP?
- Do customers need to change energy retailers to be part of a VPP?
- Will their solar feed-in tariff with their current electricity retailer be affected?
- Their PV and battery system has an export limited to zero. What does this mean for them if they want to join a VPP?
- They installed a battery to self-consume their solar energy, why would they want to opt into a VPP and share their stored energy with the grid?
- Where and how does Evergen store and use user data?
- If my customer has questions about Intelligent Control, what do I do?
Partner training videos
- Partner training: Introduction to Evergen
- Partner training: Evergen technology and benefits to customers
- Partner training: The consumer experience
- Partner training: Your experience
- Partner training: Tour of the Evergen Partner Portal
- Partner training: Installation best practices
- Partner training: Meter placement