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      Connecting Your Battery System with Evergen for Amber

      This guide outlines the step-by-step process for setting up your battery system with Amber and Evergen, ensuring seamless integration and optimal performance - regardless of whether you are a new or existing Amber customer.

      Step 1: Check the compatibility of your inverter

      1. Visit this page to check if Evergen is integrated with your inverter manufacturer.
      2. Then click on the appropriate logo to understand if Evergen is compatible with your specific inverter model.

      Step 2: Start your onboarding journey with Evergen

      1. Once you have confirmed your inverter's compatibility, visit this page to begin your onboarding journey with Evergen.
      2. Provide details about your PV and battery system and personal information - This starts the onboarding process.
      3. You will then receive an email confirming that Evergen has received your information and the onboarding process has begun.

      Once connected to Evergen ✅

        • You will receive an email or message confirming a successful connection and the recommendation to download the Evergen app for monitoring purposes.

      Step 3: (If not yet an Amber customer) Sign up for Amber's retail plan 'Amber for batteries'

      1. Visit Amber's website and complete your registration as a new customer.

      Step 4: API Key Exchange for Wholesale Pricing

      1. After you are connected to Amber (as your energy retailer), you need to generate and provide your Amber API Key to Evergen.
      2. Click here to learn how to complete this action and submit your API key to Evergen.
      3. Evergen will send you a reminder email about this after a few days of being connected to Evergen if you haven't already completed this step manually.

      Step 5: Final Confirmation of Your Connection to Evergen

      1. Evergen will send a final email to confirm:
        • Your battery is successfully connected to Evergen.
        • The Amber API Key integration is complete.
      2. The email will also include contact points for support:
        • For Amber retail plan issues, contact Amber.
        • For Evergen battery trading queries, contact Evergen.

      Key Notes for Customers

      • Ensure each step is completed in sequence for a seamless experience.
      • Check for emails from both Amber and Evergen for updates and instructions.
      • Direct any queries to the correct support channel:
        • Amber: Retail plan queries
        • Evergen: Battery trading and system optimisation queries.

      Frequently Asked Questions

      Why is the API Key Important?

      The API Key enables Evergen to securely connect with Amber's wholesale pricing, allowing your battery system to trade energy smartly and efficiently in the wholesale energy market.

      What Happens After I Complete the Process?

      Once your system is fully integrated your battery will trade energy when prices are low and maximize savings.

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      With these simple steps, you're on your way to optimizing your energy system for maximum savings and efficiency. Thank you for choosing Amber and Evergen!