So you need to find your battery serial number but don't know where to look? Find your battery system below and follow the directions.
Tesla Powerwall Gateway
Locate Your Powerwall Gateway information:
1. Open the door of the Backup Gateway by pressing the latch located on the right hand side of the unit (in the middle).
2. The serial number is located on the line called "TSN:" which stands for Tesla Serial Number.
Alpha Smile
Alpha Serial Number starts with "AL". See the following example.
Solaredge
The serial number can be found at the bottom of the asset label which is located on the right side of the inverter, which is the top of the two modules.
See the following example.
Double check the label is titled "Photovoltaic Inverter". It is important the second string of numbers, following the first hyphen in the serial, begins with "07". If it begins with anything else, it is likely to be the StorEdge label, and we will not be able to integrate with your system.
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Correct format |
Incorrect format |
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SJ1234-07F123AD7-A7 |
6digits-9digits-2digits |
SJ1234-112G23AD7-A7 |
Second string begins with 11 |
|
07F123AD7-A7 |
9digits-2digits |
07F123AD7A7 |
missing hyphen |
HIVE Solar Batteries
HIVE Serial Number starts with "AL". See the following example.
Eveready
Eveready Serial Number starts with "AS". See the following example.
Huawei Inverter
Huawei Inverter Serial Numbers can be found on the side of the unit. See the following example.
Sungrow Inverter
Sungrow Inverter Serial Numbers can be found on the side of the unit. See the following example.
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Solax Inverter
Solax Inverter Serial Numbers can be found on the side of the unit. See the following example.
