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How to find your system's serial number?

So you need to find your battery serial number but don't know where to look? Find your battery system below and follow the directions.


 

Alpha Smile

Alpha Serial Number starts with "AL". See the following example. 

Alpha image


 

Deye

Deye inverter serial numbers (SN) can be found on the side of the unit. See the following examples.

Deye 1

Deye 2

Deye 3

Screenshot 2024-05-15 at 10.39.45 AM


 

eCactus 

eCactus serial number can be found on the front of the unit.

eCactus Serial Number


 

Empower

Empower Serial Number starts with "EB" and is located on the inside of the inverter.

Empower Serial NumberScreenshot 2025-03-27 at 2.14.13 pm


 

ESY Sunhome

ESY Serial Number is located on the left side of the unit and usually starts with 30C, B0B or 08B. See the following example.

f44c707d926eaeed239f47b3ca978437


 

Eveready

Eveready Serial Number starts with "AS". See the following example.

Eveready image


 

FranklinWH

FranklinWH inverter serial number (SN) can be found on the inside panel of the inverter unit. The serial number usually starts with '10', see below:

Screenshot 2025-03-27 at 5.54.54 pm


 

General Electric (GE)

GE inverter serial number (S/N) can be found on the right side of the unit.


 

GivEnergy

GivEnergy inverter serial number (SN) can be found on the right side of the unit.

Screenshot 2025-03-27 at 6.10.33 pmScreenshot 2025-03-27 at 6.04.56 pm


 

GoodWe

GoodWe inverter serial number (S/N) can be found on the right side of the unit.

Goodwe (1)


 

Greengaroo

Greengaroo inverter serial number (S/N) can be found on the right side of the unit.

Greengaroo


 

Growatt

Growatt Hybrid Inverter serial number (S/N) can be found on the side of the unit

Growatt.1.jpeg


 

HIVE Solar Batteries

HIVE Serial Number starts with "AL". See the following example.

Hive image


 

Redback

Redback units' serial numbers can be found on the right side of the unit.

Redback-1


 

Redx

Redx units' serial numbers can be found on the side of the unit. Refer to the examples below.

Redx


 

SAJ

SAJ serial numbers (SN) can be found on the right side of the unit and starts with 'H2'.

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Sigenergy

Sigenergy serial number (S/N) can be found on the side of the unit.

Sigenergy


 

SolarEdge

The serial number is your Site ID - a 7 digit number sequence - which can be found on the SolarEdge app, under the Site Details menu item. 

See the following example:


 

SolaX Inverter

For SolaX systems, we need the Serial Number of the WiFi Dongle. This can be found on the dongle at the bottom of the unit:

Solax instructions


 

Solis

Solis serial number (SN) can be found on the left side of the unit.

9aa6c266c20217debd894d41bdbb10a126003-img-20211122-151427-407


 

Sungrow Inverter

Sungrow Inverter Serial Numbers can be found on the side of the unit. See the following example.

Sungrow image


 

SunPower 

There are two ways to find your SunPower serial number.   
  1. Removing the wiring cable cover and the top/side cover to reveal the serial number label on the units left hand side (see below).
  2. Checking the SunPower One app.  LOGIN>MORE>My Products>Product info>SODXXXXXXXXXXXX'.

SunPower Serial Number

 


 

Tesla Powerwall Gateway

Locate Your Powerwall Gateway information:

1. Open the door of the Backup Gateway by pressing the latch located on the right hand side of the unit (in the middle).
2. The serial number is located on the line called "TSN:" which stands for Tesla Serial Number.

Serial Numbers 2

Tesla Powerwall 3:

1. Open the Tesla App on your mobile, and go to your Powerwall product page, and then click “Settings”.

2. In the Settings page, click “My Home Info”

3. The Gateway serial number is shown below “Powerwall 3”. Long press the serial number to copy it to the mobile phone’s clipboard.

 PW3-app


Otherwise, the serial number can also be found on the side of the unit:

PW3-SN
NOTE: The Powerwall 3 part number and serial number can be found on the left side of the unit.